3D Printer Repair
Don’t worry, we fix 3D printers. the machine will receive diagnostics, electrical or hardware repairs, and stress testing in our repair facility. Whether a flagship model or a budget printer, we can get it back up and printing fast.
We Fix 3D Printers
Your printer, and its parts, will never lose visibility during the repair cycle. Our tracking software means your machine gets back to you quickly – and with all its pieces.
Your machine will be received by a staff of trained technicians who know your printer in and out. They understand the kind of investment these machines are; trust them to care for it as well as you would.
We Have the Parts
Because we are also one of the largest dedicated 3D printer parts suppliers, we likely have the part you need already here. This means repairs cost you less time and money.
Warranty and OEM Services
We are proud to work with a number of 3D printer manufacturers to perform warrantied customer repairs, as well as other contract services for larger organizations and re-sellers.
Manufacturers and Organizations
3D Printer Repair
*Individual customer repairs currently have an 12-16 week lead time*
The information provided through email communications (Emails) or phone support (Phone) for the printer repair(s) is filled out for Fargo 3D Sales, LLC (The Provider) and is to the best of your knowledge (The Client), correct. Individuals or companies mentioned within the Emails or Phone are aware of their involvement in packaging, shipping, financial responsibilities, inspection after shipping, and/or engaging with this repair. Any information that is misrepresented is the sole responsibility of The Client. Confidentiality between The Client and The Provider will be held within a separate NDA agreement if required. The Provider has the right to refuse printer(s) that do not meet safety standards prior to or during the repair. The Client is solely responsible for paying The Provider prior to return shipment to The Client. If the invoice exceeds $500USD, an ACH or check are required prior to return shipment. If the invoice is below $500USD PayPal or Credit Card will be accepted. The Provider does not warrant the services rendered and no warranty will be provided. The Provider, will in good faith, try to resolve any issues after return shipping. The Client is responsible for inspecting the printer after return shipping. If any damages are present, The Client will be required to work with the shipper to resolve the issue. The Client waives The Provider for any wrong doing due to shipper mishandling during the return process and will not hold The Provider responsible.
By completing the New Customer Information Form and/or verbally or electronically approving repairs, through initial work additional hours or parts, you agree 100% to the financial responsibilities of the service rendered by The Provider.
To qualify for free 3D printing services (Free Prints) during the repair process, The Client must inform The Provider of any Free Prints needed due to the inactive printer(s) prior to placing a 3D Hubs order. The Provider will furnish The Client with a refund of the 3D Hubs after checkout (not including shipping). Free Prints will be on a similar printer to which was sent in for repair, and output volume will be that of the printer(s) sent in. Any violation of these terms will result in declined of Free Prints through 3D Hubs. Any monies paid may not be refunded due to unauthorized sharing or use of this process.