Frequently Asked Questions
Absolutely! Just provide your tax ID in the designated field during checkout. Read more about it here.
We can help you whether you need thousands of quick turnaround parts produced or a one-off validation prototype. Our team has decades of collective 3D printing experience to help you get your project printed.
Please note that we have a $500 minimum for custom 3D printing.
3D printing can be tough and frustrating. We do our best to help those who have questions. If you’ve run into a road block, first head to our Troubleshooting page, where we’ve laid out first and second tier troubleshooting issues and their common solutions.
We do offered limited repair and support services on a walk-in basis at our retail location.
Please be sure of your parts purchase before checkout. Check out our many resources to ensure the part you select is the part you need. Visit the Troubleshooting page, as well as the Find My Part feature.
Fargo 3D Printing’s return policy for all products may be returned up to 7 days from date of purchase. Subject to a 15% restocking fee. After which time no refund will be granted.
All items being returned must be first made aware by Fargo 3D Printing and a return order number will be assigned. It is the responsibility of the purchaser/customer to pay for any and all shipping back to our store. All return products must be in their original condition and packaging materials. Upon assessment of the products in original condition and packing materials, a release of funds will occur. If products are not in original condition and packing materials, a full nor partial refund will not occur. At which point the customer has the option to request the items back with paid shipping from the customer. The purchaser again must pay for shipping on all returns.
Fargo 3D Printing does not have an exchange policy and exchanges are not allowed.
Yes, we ship internationally. Once you add your products to the cart ‘Proceed to Checkout’ to select shipping options. For international orders that are time or tracking sensitive, use DHL or FedEX.
Purchase Orders (PO) are only accepted for orders over $150. To place a PO, submit this to email@example.com.
When you place an order, you will receive an email when the order is shipped with your tracking information. Should you not receive your package for whatever reason, you must reach out to the carrier. Once you’ve received confirmation that the package has shipped, it is the carrier that will have information on your package.
Remember that package delivery can sometimes be delayed by weather, holidays, and other factors. If your package does not arrive precisely when expected, consider waiting a day or two – your package is likely on its way.
Reach out to your chosen carrier here:
US Customs: https://help.cbp.gov/app/answers/detail/a_id/122/~/mail—lost-%2F-missing-package or https://help.cbp.gov/app/answers/detail/a_id/301/~/mail—tracking-lost-or-missing-packages
Come visit us! If you are stopping by to pick up an order, to purchase materials, or to discuss a custom 3D printing job, the address is below.
Fargo 3D Printing
2222 7th Ave N
Fargo, ND 58102
Monday – Friday: 10am – 6pm
Saturday : 10am – 2pm