Fargo 3D Printing’s return policy for all products may be returned up to 7 days from date of purchase. Subject to a 15% restocking fee. After which time no refund will be granted.
All items being returned must be first made aware by Fargo 3D Printing and a return order number will be assigned. It is the responsibility of the purchaser/customer to pay for any and all shipping back to our store. All return products must be in their original condition and packaging materials. Upon assessment of the products in original condition and packing materials, a release of funds will occur. If products are not in original condition and packing materials, a full nor partial refund will not occur. At which point the customer has the option to request the items back with paid shipping from the customer. The purchaser again must pay for shipping on all returns.
Fargo 3D Printing does not have an exchange policy and exchanges are not allowed.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@fargo3dprinting.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@fargo3dprinting.com and send your item to: 3041 1/2 Main Ave, Fargo, ND, 58103, United States.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: 3041 1/2 Main Ave, Fargo, ND, 58103, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.